This is the WhatsApp message patients receive when they book:
Hi Sarah,
Thanks for booking with Smile Dental Clinic!
Your appointment for General Checkup on Wed 12 Mar at 10:00am is pending confirmation.
Reply YES to confirm or NO to cancel.
Sent via mycarrd
Domain Settings
Your current site URL and custom domain options.
yourpractice.mycarrd.online
Free Plan — mycarrd subdomain
Want your own domain?
Upgrade to Pro to use a custom domain like smithdental.com. Remove mycarrd branding and get full SEO control.
Connect yourpractice.com
Remove "Powered by mycarrd" label
Full SSL certificate included
DNS setup guide included
Account Settings
Manage your mycarrd account.
Your Account
Free
Recall System
Patients overdue for their 6-month checkup. Send a recall message to bring them back.
Overdue
3
6+ months ago
Due Soon
2
next 30 days
Recalled This Month
5
messages sent
Patients Needing Recall
Patient
Last Visit
Months Overdue
Phone
Action
Invoices & Payments
Track what's been paid, what's outstanding, and issue invoices per appointment.
Collected (Month)
R 18,400
12 paid invoices
Outstanding
R 4,200
3 unpaid
Avg Invoice
R 1,533
per appointment
Recent Invoices
Patient
Treatment
Date
Amount
Status
Action
Appointment Reminders
Automated reminders sent to patients before their appointments. Reduces no-shows by up to 40%.
Reminder Settings
Paste your Google Maps review link here. Patients receive this after their visit.
Message Preview
48-hour reminder template:
Hi Sarah,
This is a reminder from Smile Dental.
Your appointment for Checkup & Cleaning is scheduled for Tomorrow at 9:00am.
Reply YES to confirm or NO to reschedule.
Sent via mycarrd
Scheduled Reminders (Next 7 Days)
Patient
Appointment
Remind At
Channel
Status
Treatment Plans
Create and track multi-step treatment plans for each patient.
Select Patient
Select a patient to view or create their treatment plan
Patient Name
0 of 0 procedures done
#
Procedure
Tooth
Est. Cost
Status
Total Est. Cost
R 0
Completed
0 / 0
Notes
Analytics
Practice performance at a glance. Based on appointment data.
Est. Revenue
R 42k
this month
New Patients
8
this month
No-show Rate
8%
cancelled / total
Avg/Day
6.2
appointments
Appointments This Week
Most Booked Treatments
Appointment Status (This Month)
Busiest Days of Week
New Invoice
Create an invoice for a patient appointment
Add Procedure
New Appointment
Schedule a patient appointment
Appointment Details
Add Patient
Register a new patient at your practice
Connect WhatsApp
One-click setup — takes about 5 minutes
A secure Meta window will open. You'll log in with Facebook, add your clinic phone number, and that's it — your bookings will automatically send WhatsApp messages.
You'll need:
A Facebook account (personal is fine — patients won't see it)
A clinic phone number not currently used for personal WhatsApp
The phone nearby for an SMS verification code
Connecting your WhatsApp...
Setting up your clinic number. This takes a few seconds.
Connection failed
Something went wrong. Please try again.
Add Testimonial
Add a patient review to build trust with new visitors.